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Important Update: Moss Product Launch **Delayed**

May 20, 2021 2 min read

Important Update: Moss Product Launch **Delayed**

A word from our co-founder, Megan Tellez

First I want to tell you how grateful we are for your support and role you play in our little online community. It means the world to our small (but mighty!) family owned + operated business. Your unwavering support over the years has been incredible and we can not tell you how much that means.

We are devastated to announce we will be (partially) delaying our new Moss Product Launch. We've been quiet the past few days as we worked tirelessly to find a solution. Due to a power outage at our manufacturing building, we have encountered a delay in our production cycle and will be postponing the launch of the 2 NEW items being introduced in Moss.

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FREQUENTLY ASKED QUESTIONS

WHAT'S LAUNCHING MAY 21?

Our RESTOCK will still be launching May 21, which includes the following designs in our best selling Limited Edition Spring MOSS Color:

  • Diana Mini Moss Stud
  • Keychain Wallet Moss
  • Michelle Tote (Medium) in Moss

 

WHEN ARE THE NEW DESIGNS BEING LAUNCHED? 

The two new designs are being launched 2 weeks later on Friday, June 4th.

 

WHEN WILL WE KNOW WHAT THEY ARE?

We will be announcing the 2 new designs coming out in MOSS next week (prior to the June 4th launch!) They are existing designs! 1 is something that was previously released in a limited edition color, and 1 is a design that has NEVER been released in a Limited Edition Color!

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We are so sorry that we have had to rearrange this schedule so last minute. We don't want to cause any disappointment or confusion and really struggled with making this judgement call. We want to provide clarity, reasonable shipping timelines, and great communication, and we think this decision is the best call we can make with our customers best interest in mind.

 

 With that being said, we are still incredibly excited about the MOSS RESTOCK happening on May 21stand hope that you will still join us for a fun & exciting launch day!

 

The MOSS RESTOCK launches officially Friday, May 21st at 4pm PST/7pm EST! If you want early access you can join the VIP Launch List to receive a private password protected link 6 hours EARLY!

 

We do have a limited inventory available, and will not be hosting another Moss Restock,so be sure to join the VIP list to get first dibs on the restock!

 

Pre-orders expected to ship by June 7th!** 

From the bottom of my heart, thank you for all your support. We are so grateful to have amazing customers like you! 🙏 

 

❓If you have any questions, comments, or excitement over this launch please reply to this email and let us know! We will get back to you as soon as we possibly can! 🎊😘

 

We hope you'll be celebrating LAUNCH DAY with us on Friday! We'll be hosting a Virtual Launch Party on IG at 1pm PST/4pm EST where we debut the collection LIVE, answer your questions, and give out fun prizes!


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