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We are beyond excited for our Spring 2022 Color Drop! We've compiled all the need to know information in one place to answer our most frequently asked questions.
A color drop is when we release NEW colors in our best selling designs. These colors can be never before seen, or a popular color brought back from a previous season. These colors are SEASONAL and Limited Edition usually so once the season is over, we *might not be restocking them. We frequently host surveys and polls to see which colors YOU (our customers!) would like us to restock. We choose this colors based off majority votes. You can access these polls by joining the INSIDERS Facebook Group or by following us on Instagram.
Due to a rapid increase in demand we are doing this launch in 2 parts. We sold out so quickly during our last launch (after going viral) and experienced a waitlist 4x the size of our standard list. Since we had already placed our Spring Inventory Purchase Order, we immediately saw that we would not have enough inventory (particularly of the Michelle Totes) for our next launch. This is why we placed another inventory purchase order for MORE Michelle's. Since the shipment of additional Michelle's will be coming in later than our original Spring Shipment- this is why it has a separate launch day and a longer pre-order period. We are doing our best to have enough inventory for all this launch, which requires us to have a 2 part launch. Our hope is that we won't have to do a launch in two parts again.
4/29: The pre-order period for the Spring Color Drop PART 1 is a 2-3 week preorder. This pre-order launches April 29th and we expect to begin shipping by May 20th.
Please know we are working to fulfill orders as FAST and CAREFULLY as possible. We are a small but mighty warehouse in southern California. If you provide your EMAIL at checkout, we will be sending you a weekly email update on Fridays regarding the pre-order status. Please check your spam folders and whitelist the sender: hello@glassladderco.com to make sure you receive them. We also post frequent updates on both Instagram and our Facebook Group.
5/11: The pre-order period for the Spring Color Drop PART 2 is a 4-5 week preorder. This pre-order launches May 11th and we expect to begin shipping by June 15th.
Please know we are working to fulfill orders as FAST and CAREFULLY as possible. We are a small but mighty warehouse in southern California. If you provide your EMAIL at checkout, we will be sending you a weekly email update on Fridays regarding the pre-order status. Please check your spam folders and whitelist the sender: hello@glassladderco.com to make sure you receive them. We also post frequent updates on both Instagram and our Facebook Group.
The VIP Waitlist for Friday April 29th is now closed. We will reopen the list for the next launch on May 11th next week. Thank you for your patience and consideration!
We are sending out a confirmation text on BOTH Tuesday 4/26 and Thursday 4/28. If you DO NOT RECEIVE a confirmation text, then you are not on the list. Please either attempt to re-sign up or contact our customer service team through the LIVE CHAT feature on our website or by email at support@glassladderco.com so we can make sure you are signed up properly and ready to go for launch day! The waitlist is THE SAME for both launches, so if you're on the list you will receive the link and discount code for BOTH launch days! :)
Yay! If you're on the waitlist you will receive a text message (and email if provided on IG signup process) at 12pm PST / 3pm EST with a private shopping link and your VIP discount code for launch day.
PLEASE NOTE: it can take up to 10 minutes for the link to arrive. Please be patient and do not flood our customer service line unless it has been more than 10 minutes. If you did NOT receive a confirmation text on Thursday 4/28 (the day before the launch, then you are not signed up for the early access waitlist.
New designs take months to perfect, some longer than others. There are several new styles we are working on and are hoping to launch in the Summer and Fall. We do not have a date or exact time frame yet since we are still perfecting the designs! We want them to be absolutely perfect and the best they can possibly be. Stay tuned for an official announcement regarding new styles.
Just the Michelle Tote in the following colors:
We hope you're as excited as we are! Still have questions? Contact our customer service team through the LIVE CHAT feature on the bottom corner of our website or by email at support@glassladderco.com
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