Please allow 2-3 days for order processing before shipment of the Diana Convertible Backpack
Return / Exchange period:
Contact us within 30 days of receiving your Diana Convertible Backpack to process a return or exchange
We provide pre-paid return labels for USA customers. A restocking fee may apply for returns but not exchanges. Shipping costs are non-refundable as these are provided to the carrier directly to send out the order.