"I adore all of the little details that make life easier in perhaps unexpected ways. The Diana is large, spacious, but far from feeling bulky or a burden to carry about. This bag is incredibly well designed and manufactured, the mere quality of the material is phenomenal. very durable, steady structured, yet flexible and lightweight. The straps are the perfect length, and are easily adjustable, plus the feature of swiftly sliding into another position while on the go to carry in another style. amazing. My primary attraction to this design was its seamless transition from backpack to crossbody, though I see myself using it as back carry more. This is because of my disability making it hard to carry anything anywhere, and no designer having every box checked in terms of comfort and organization. Diana is a huge YES to every necessity."

"From the cupholders, to all the pockets, to the strap options, Glass Ladder & Co. has become my number one go to four beautiful and adaptable bags. As a woman– I can appreciate the look and the quality of my Glass Ladder bags. As a mom– I can appreciate how much I can pack into these bags. And, as a person with a disability– I can appreciate the different strap and carrying styles that make it easier for me to work with my service dog or use a cane. All the extra pockets allow me to carry service dog equipment in addition to the things I need for myself and my child. I could not ask for better products that adapt to my life and meet me where I’m at. Just like their products, Glass Ladder & Co as a business are willing to meet their customers where they are, willing to listen to what their customers need, and ready to make changes to make it a more accessible world."